Blackwell AI | Software That Scales

THE CHALLENGE

Traditional tattoo aftercare lacked digital solutions for customer engagement and product sales.

Key Challenges

Complex subscription billing models
Integration with existing POS systems
Real-time inventory management
Customer retention automation

OUR SOLUTION

Built a comprehensive SaaS platform with subscription management, payment processing, and customer-care workflows.

Key Features

User Authentication & Profiles
Subscription Management
Customer Care Workflows
Email Marketing Integration
E-commerce Platform
Payment Processing (Stripe)
Admin Dashboard
Analytics & Reporting

TECHNICAL IMPLEMENTATION

The platform is built on a modern, scalable architecture designed for performance and reliability:

Frontend: Next.js with TypeScript for a fast, SEO-optimized user experience Backend: NestJS API with robust authentication and authorization Database: Supabase for real-time data synchronization and scalability
Payments: Stripe integration for secure subscription and one-time payment processing

We developed custom APIs to integrate with popular POS systems used by tattoo studios, ensuring seamless data flow between existing workflows and our platform. The integration handles product synchronization, customer data, and transaction history.

DEVELOPMENT PROCESS

Our 16-week development cycle was structured around iterative delivery and continuous stakeholder feedback. We worked closely with AddictInk Studios and their customers to ensure every feature met real-world needs.

The project was delivered in four key phases: discovery and architecture (weeks 1-4), core platform development (weeks 5-8), frontend implementation and UX optimization (weeks 9-12), and testing with deployment preparation (weeks 13-16).

Throughout the process, we maintained transparent communication and delivered working prototypes every two weeks for stakeholder review and feedback.